Privacy Policy

KB CloudTech ("we", "our", or "us") respects your privacy. This policy outlines how we collect, use, and protect your data when you access our websites, WhatsApp services, or digital products.

• Information Collection: We collect name, email, phone number (for WhatsApp notifications), billing/shipping address, and payment data during onboarding or order placement.
• Data Usage: Your information is used to manage services, fulfill orders, send messages via WhatsApp Cloud API, provide support, and improve customer experience.
• Automatically Collected Data: We may log device details, IP, browser, and usage statistics for security and analytics using services like Google Analytics.
• Cookies: Cookies are used to enhance functionality. You may disable cookies through your browser.
• WhatsApp Messaging Consent: By entering your phone number, you explicitly consent to receive messages (transactional, service-related, or support) via Meta’s WhatsApp Cloud API. To stop, reply “STOP”.
• Third-Party Tools: We use verified third parties for payment processing and analytics. We do not store full card information.
• Children’s Privacy: Our services are not intended for users under 13. We do not knowingly collect data from minors.
• Data Retention: We retain data only as long as required to provide services or meet legal requirements.
• International Transfers: Data may be processed in countries outside your own. We implement necessary safeguards.
• Security: We use encryption (HTTPS), role-based access, and secure cloud platforms to protect your information.
• Your Rights (GDPR): You may request to access, correct, or delete your data by emailing us.
• Contact: Email us at privacy@kbcloudtech.com for questions or data removal requests.